Communications Dispatcher is in the non-sworn Communications Dispatch series. Incumbents operate a wide variety of complex emergency communications equipment dispatching sheriff/police and/or fire/medical resources. Incumbents are required to handle emergency situations with relative independence within established policies and procedures. Incumbents may operate a Mobile Command Unit, or be assigned as a Communications Dispatcher staff trainer. Must be able to work 24-hour, 7-day per week shifts, including weekends and holidays and overtime as required to operate a 24-hour, 7-day per week public safety facility. Mobility to work in a communications dispatch center and a standard office setting and to use a variety of communications and standard office equipment, including a computer; stamina to sit and maintain attention for extended periods of time and to work under extended stressful situations; vision to read the printed word, computer screens and closed circuit security monitors; and hearing to communicate effectively in person, on the telephone and over two-way radio equipment.
Examples Of Duties (Illustrative Only)
- Acts as Communications Dispatch staff trainer on a one-on-one basis.
- Trains communications staff in work procedures and dispatch techniques.