Sheriff’s Service Assistant: This is the journey level non-sworn civilian position in the County Jail detention facilities, or Sheriff’s substation, which does not require Peace Officer status, training or responsibility. The class is distinguished from the legal clerical series by the assignment either to a detention facility or the Sheriff’s substation or, in the detention facility assignment, by frequent direct contact with inmates. 

Senior Sheriff’s Service Assistant: This is the advanced journey level, non-sworn civilian position in a County Sheriff’s Substation that does not require peace officer status, training or responsibility. The class is distinguished by its relative independence in handling emergency situations and further distinguished from the journey level Sheriff’s Service Assistant by the level of responsibility and independent action, as well as training of new employees at the Substation. It is further distinguished by emergency and non-emergency radio and dispatch response duties and by assignment to the Marin City Substation.

Incumbents in this class provide work direction and guidance to less experienced employees assigned to the substation in the Sheriff’s Service Assistant classification and are subject to rotating shifts including day, swing, graveyard, other shift assignments and overtime as needed. Willingness to work duty assignments in a substation requiring variable assigned schedules including shift work, weekend, overtime and holiday hours; to comply with the Sheriff’s Department grooming standards and wear a uniform as required; willingness to work in constant and extreme noise levels; witness combative situations; hear profane language; remain at assignment station in a detention facility during shift; and work overtime as needed. Mobility to work in a substation and a standard office setting, and to use a variety of communications and standard office equipment, including a computer. Tasks involve stamina to work under stressful situations, visual perception and discrimination to read the printed word, computer screens and closed circuit security monitors, and hearing to communicate effectively in person, on the telephone and over two-way radio equipment, as well as the ability to exert moderate, though not constant physical effort, typically involving some combination of climbing and balancing, stooping, kneeling, crouching and crawling, and which may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight (12-20 pounds). Tasks may risk exposure to violence, disease and pathogens.