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Marin PSPS update and public information call center. Do not call 911 unless you have an emergency.

Marin PSPS update and public information call center.

We’ve implemented a new call center to answer your questions about the Marin County PSPS. All calls should be directed to the call center. PLEASE DO NOT CALL 911 unless you have an emergency. The call center can be reached by calling (415) 473-7191 and pressing 3. The call center will be staffed today (Sunday) from 3:30PM to 10PM. It will reopen tomorrow (Monday) morning at 9:30AM.

Between 4pm-8pm today, PG&E will begin implementing de-energization of certain areas within Marin County. Restoration is currently anticipated by late Tuesday per the latest information we have from PG&E. Extreme fire weather is coming to Marin and much of the area largely beginning overnight with winds 20–30 MPH and gusts to 50 MPH (higher over the peaks). An updated list of Marin County customers anticipated to lose power was provided by PG&E and is listed below:

Mill Valley5,559
San Anselmo1,264
Forest Knolls401
San Geronimo283
Muir Beach178
San Rafael8
Pt. Reyes Station6
Stinson Beach2

Check your address to see if you will be affected by the Marin PSPS: Check your address
Community Resource Centers have been established at different areas throughout Marin County. They are as follows for Sunday October 25th, 2020:
Stinson Beach: 15 Calle Del Mar (3PM to 10PM)
Mill Valley: 352 Throckmorton Ave (3PM to 10PM)
Marin City: 630 Drake Ave (3PM to 10PM)
San Anselmo: 1327 Sir Francis Drake Blvd (3PM to 10PM)
Continue to follow the Marin County Sheriff’s Office Twitter and Facebook pages for up to date information as we get it from PG&E.
PG&E is monitoring weather patterns and said it will provide updates to customers and the County of Marin as additional information is available.  Residents and businesses can access updated PSPS information from PG&E online at
All questions regarding PSPS events and extended outages should be directed to PG&E via their website and (800) 743-5002. Residents should only call 9-1-1 if experiencing a medical or life-threatening emergency.

Neighbors are encouraged to check on other neighbors-- especially older adults, individuals with disabilities, or individuals dependent on powered medical equipment-- to ensure they are aware of and prepared for a potential power outage.

Emergency Management officials remind residents and visitors that it is important to have a plan to adjust daily routines to one without PG&E power. FEMA recommends the following steps:
Stay informed

  • Sign-up for PSPS Zip Code Alerts by texting ENROLL to 97633 or by calling 1-877-9000-PGE.
  • Update contact information with PG&E at or by calling 1-866-743-6589.
  • Sign up to receive safety information on by texting your ZIP code to 888-777.
  • Sign up for AlertMarin notifications to receive information on immediate threats to personal safety or property, tailored to an address of your choosing.
  • Watch for wireless emergency alerts if evacuations are ordered, intended to reach all cell phones in the area.

Review plans

  • Take inventory and ensure an appropriate supply of food, water, clothing, flashlights, flashlight batteries, and a battery powered or hand crank radio.
  • Keep mobile phones and other electric equipment charged.
  • Have some cash available in case retail point-of-sale devices are unable to accept credit cards during an outage.
  • Know how to manually open electric garage doors and gates.
  • Talk to a medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Take stock of batteries and other alternatives to meet your needs when the power goes out.
  • Ensure your refrigerator and freezer have a thermometer: during an outage, you should avoid eating and dispose of perishable food if the appliance thermometer reaches 40 degrees or higher for extended periods of time.
  • Ensure your household is ready for a wildfire or evacuation event:
    • Identify several evacuation routes for your location in case roads are blocked.
    • Keep vehicles fueled and ready in case of an evacuation.
    • Make a list of what you’ll want to take with you if you leave your home quickly. Consider the Five P’s of Evacuation: People/Pets; Prescriptions; Papers; Personal Needs; Priceless Items.
  • For more information, including what to do during a power outage, visit, or watch PG&E’s “Preparing for Public Safety Shutoffs” video.