Emergency Services Coordinator - Job Description

This single position class performs a variety of day-to-day liaison, coordination, communication, training and administrative support activities in support of the County’s current and long-range Emergency Management and Response Program. Responsibility for management and coordination of emergency operations may be delegated to this class, including on-scene incident management. Successful performance of the work requires skill in interfacing with a variety of individuals, groups and organizations, as well as analytical and writing skills sufficient to assist the program manager in the development and coordination of such long-range plans and programs. This class is distinguished from the Emergency Services Manager in that the latter has division-level management responsibility for the development, modification and ongoing implementation of a coordinated emergency response, mitigation and recovery program utilizing various public, private and individual resources and meeting state and federal guidelines and requirements.

Examples Of Duties (Illustrative Only)

Assists the program manager.

Assists the program manager in planning, formulating and updating a variety of emergency response and disaster event response and management plans. Assists the Emergency Services Manager in managing the County’s Office of Emergency Services, and in absence of the Emergency Services Manager, accepts overall responsibility for the budget monitoring, staff supervision, and modification and implementation of a coordinated emergency response.

Assists in establishing goals, policies, and performance standards.

Assists in establishing goals, policies, and performance standards for Office of Emergency Services Staff. Directs and oversees the work of professional, technical, and office support staff on a day-to-day basis and/or on special projects. Coordinates the EOC Leadership Team made up of senior elected and County department officials, including scheduling meetings; setting agendas; facilitating meetings; and capturing & tasking any follow up actions to the appropriate staff or agency.

Provides technical expertise.

To County operational management staff in developing and implementing disaster response plans; ensures that such departmental plans coordinate with County-wide disaster management plans and are in compliance with state and federal requirements.

Activates and coordinates in a timely manner the issuance of public warnings.

During times of major emergency or disaster to effectively communicate to the general or targeted population emergency instructions and information utilizing the Emergency Alert System (EAS), Telephone Emergency Notification System (TENS), media, and other mechanisms or systems as available. Advises, briefs, and recommends actions based on situation analysis and assessments in response to major emergencies or disasters to County Administrator or designee, Board of Supervisors member designee, Sheriff, other senior County leadership, and other local & state officials as necessary.

Plans and coordinates training programs.

For the County, city, special districts, and various other public agencies, emergency management and private sector designated staff that participate in the County’s disaster response programs; oversees periodic training sessions, creates and conducts exercises for agency and private sector staff to ensure readiness, efficiency and effective response. Evaluates the effectiveness and efficiency of disaster exercises and event responses.

Coordinates and manages the emergency operations.

During incidents of declared disasters under the direction of the County Administrator including working closely with the designated incident commander and assisting in the administration of the Emergency Operations Center.

Coordinates and manages emergency operations.

As a member of the emergency response team on-site during incidents of declared disasters, including requesting and allocating resources; acts as liaison and/or public information officer in the event of a major emergency or disaster; provides support to the incident command system, particularly in the event of any major emergency response.

Represents the County in meetings.

With a variety of public and private organizations and volunteer groups; develops interest in emergency management activities. Prepares a variety of educational, event training and informational materials. Maintains accurate records and files; prepares a variety of statistical and narrative reports, including incident status reports for reimbursement by state and federal agencies.