Job Description

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Parking Enforcement Officer I & II

Parking Enforcement Officer I is the entry level class, Parking Enforcement Officer II is the journey-level class.

Parking Enforcement Officer I is the entry-level class of this uniformed law enforcement support series. This class does not perform Peace Officer duties, have legal standing as a sworn law enforcement officer, nor render other general police services. Initially under close supervision, incumbents learn and develop knowledge of responding to public inquiries, assigned geographic work locations, citation equipment and procedures, parking enforcement practices, laws and records requirements.

Parking Enforcement Officer II is the journey-level class of this series, fully competent to independently perform a variety of responsible parking enforcement and services related functions of the position. This class may provide training and functional supervision to newly appointed employees to the Parking Enforcement Officer I class. This level may also have responsibility for some centralized and specialized functions of the series, including but not limited to maintenance of parking enforcement supplies; central files maintenance; preparation of support materials and files as need by the Parking Authority; assist with development of temporary changes in parking and traffic circulation at county facilities related to construction and special events; liaison to the Public Works Department in relation to county roads, streets and facility parking issues; assistance to Deputy Sheriffs with specific non-sworn services; and support and assistance with medical response programs, supplies and training.

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Incumbents in this classification must have the hand and foot coordination to operate a three or four-wheel Parking Enforcement vehicle with a manual or automatic transmission in the course of their duties and may be required to do significant amounts of walking. Incumbents must have strength, flexibility, and coordination to repeatedly climb in and out of a parking enforcement vehicle and to use chalk to mark parked vehicles while driving the parking enforcement vehicle or walking. Incumbents must have the manual dexterity to hand print parking citations and operate a handheld citation computer. The handheld citation computer is carried throughout the shift. Repetitive hand and arm movement is required to produce citations, place completed citations on the windshield of parked vehicles, mark tires, and direct traffic. Incumbents of the classification must have speech and hearing ability sufficient to communicate effectively in person, on the telephone and over two-way radio equipment. Field work is performed out of doors, in all weather conditions, and includes evening, weekend and certain holiday shifts.

Examples Of Duties

Patrols assigned streets and parking areas in an enforcement vehicle. Marks parked cars to determine violations within time limited parking zones.
Inspects cited vehicles for compliance with the Vehicle Code, County Code, and department procedures. Obtains tow services for removal of illegally parked vehicles, and makes descriptions and damage reports. Signs off vehicle maintenance citations, if in compliance. Determines eligibility and issues parking stickers/permits. Maintains records of issued temporary and ongoing stickers/permits. Contacts, responds to, and advises the public on matters concerning parking.
Assures that assigned parking enforcement vehicle is properly maintained and serviced. Reports needs for enforcement, emergency conditions, or other conditions and incidents, which require action to insure public safety and prevent County liability. Reports traffic accidents, coordinates emergency response and provides first aid to victims, until relieved by emergency response personnel. Attends meetings, provides information and assistance related to improvements for current and new facilities, parking zones and programs. Provides non-sworn field response and support to Sheriff’s department activities, programs and events.
Work under stress in emergency situations. Exercise judgment and discretion in analyzing and resolving problems. Operate an enforcement motor vehicle and two-way radio. Willingness to work duty assignments requiring variable assigned schedules including shift work, weekends, and holidays. Ability to comply with Sheriff’s Department grooming standards and wear a uniform where required.
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